Corrections
How to tell us a guide is wrong, and what happens next.
Reporting something
Write to [email protected] with the guide title and, if you can, the sentence and what you think it should say. "This does not match what my city's website says" is exactly the report we want — you do not need to be a lawyer or to be certain.
What we do
- Check the primary source, not our own reasoning and not another publication.
- Fix or explain. If the guide is wrong it is corrected; if it is right we reply with the source.
- Mark material corrections in the text of the guide, where someone relying on the passage will see them. Typographical fixes are silent.
- Check the neighbours. One factual error usually appears in more than one guide, so every guide touching the same rule is re-read.
Three different things
Correction
A statement of fact or law was wrong.
Clarification
It was accurate but could reasonably be read the wrong way.
Update
The rule changed after the guide was written. The most common, and not an error.
"It's different in my city"
Often that is not an error — it is the point. Guides describe patterns and tell you to check locally. But if a guide states a rule as general when it is really one region's approach, that is an error and we want to hear about it.
Where corrections appear
On the guide itself, in the text. There is no separate dated log, because this site publishes no dates — see the explanation in About — and an undated log would tell you nothing.
Removal requests
We do not remove accurate, lawfully published information because someone dislikes it. We do correct inaccuracies, and will consider removing genuinely private personal information published in error.